Terms of service

Overview

This website is operated by Fenzo LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Fenzo.ae. By accessing or using this website and purchasing any product or service, you agree to comply with and be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the site, including visitors, customers, vendors, merchants, and content contributors. Please read these Terms carefully before using our website. If you do not agree, you may not access or use any part of the site or our services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most recent version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes here. Continued use of the website following such updates constitutes your acceptance of the revised Terms.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

1. Online Store Terms

By using our site, you confirm that you are at least the age of majority in your region or have given consent for any minor dependents to use this website.
You must not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
You must not transmit any viruses or malicious code. Any breach of these Terms will result in immediate termination of services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card data is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.

3. Accuracy, Completeness & Timeliness of Information

We do not guarantee that all information provided on this website is accurate, complete, or current. The content is for general informational purposes only and should not be the sole basis for decision-making.
We may update or modify website content at any time, but are not obligated to do so. You are responsible for monitoring any changes.

4. Modifications to Services and Prices

Product prices and availability are subject to change without notice.
We may modify or discontinue the Service at any time without liability.

5. Products or Services

Some products or services may be available exclusively online. These may have limited quantities and can only be returned or exchanged as per our Refund Policy.
We strive to display product colors and images accurately but cannot guarantee exact color representation on all devices.
We reserve the right to limit sales to certain individuals, regions, or jurisdictions and to discontinue products at any time.

6. Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate, complete, and up-to-date purchase and account information to ensure successful transactions.
For more information, please refer to our Refund Policy.

7. Optional Tools

We may offer access to third-party tools without control or oversight. Your use of such tools is entirely at your own risk, and we assume no responsibility for their performance or accuracy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of any third-party site.
Please review third-party policies before engaging in any transaction.

9. User Comments & Feedback

If you submit ideas, suggestions, or comments, you grant us permission to edit, publish, and use them without restriction or compensation.
We may remove content we find inappropriate or unlawful. You are responsible for the accuracy and legality of your submissions.

10. Personal Information

Your personal data is collected and processed according to our Privacy Policy, available here: [LINK TO PRIVACY POLICY].

11. Errors and Omissions

At times, our site may contain typographical errors or inaccuracies related to product descriptions, pricing, or promotions.
We reserve the right to correct any such issues and update information without prior notice.

12. Prohibited Uses

You are prohibited from using our website or its content for:

  • Any unlawful or fraudulent purpose

  • Harassment, abuse, or discrimination

  • Uploading malicious software

  • Spamming or phishing

  • Violating intellectual property rights
    We may terminate your access for any violation of these restrictions.

13. Disclaimer of Warranties & Limitation of Liability

Our services and products are provided “as is” and “as available”, without warranties of any kind.
We do not guarantee uninterrupted or error-free service.
Fenzo.ae and its affiliates shall not be liable for any direct or indirect damages, including loss of data, profits, or business opportunities.

14. Indemnification

You agree to indemnify and hold harmless Fenzo.ae and its affiliates, officers, agents, and employees from any claims or damages arising from your breach of these Terms or violation of any laws or third-party rights.

15. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully effective.

16. Termination

These Terms remain in effect unless terminated by either party.
You may terminate your account at any time by notifying us.
We reserve the right to suspend or terminate access to our Services for violations of these Terms.

17. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Fenzo LLC, superseding any prior communications.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

19. Updates to Terms

We may update these Terms at any time by posting changes on this page. Your continued use of the site indicates acceptance of the revised Terms.

20. Contact Information

For questions about these Terms of Service, please contact us:

Company Name: Fenzo LLC

Address:1209 MOUNTAIN ROAD PL NE, STE R

ALBUQUERQUE, NM 87110 

New Mexico , USA

Email: fenzo@gmail.com
Phone: +971 55 218 9330